FAQ on Gift Idea
Q: What kind of gifts do you offer?
A: We offer a variety of gift ideas, including Japanese sake gift sets, personalized sake bottles, and sake-related accessories.
Q: Can I customize my gift?
A: Yes, we offer customization services for some of our gifts such as personalized sake bottles. Please check the product page for more information.
Q: Is gift wrapping available?
A: Yes, gift wrapping is available for an additional fee. You can select this option during checkout.
Q: Can I add a gift message?
A: Yes, you can add a gift message during checkout. We will include a card with your personalized message in the package.
Q: How do I send a gift to someone else's address?
A: During checkout, you can enter the recipient's address as the shipping address. Please make sure to double-check the address to ensure that the gift is delivered to the correct location.
Q: How do I track my gift order?
A: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package online.
Q: Can I cancel or modify my gift order?
A: Please contact our customer service team as soon as possible if you need to cancel or modify your gift order. We will do our best to accommodate your request, but it may not be possible if the order has already shipped.
Q: What is your return policy for gift orders?
A: Please check our return policy page for information on returns for gift orders. Some products may be eligible for returns, while others may not be due to their personalized or customized nature.
If you have any other questions or concerns about our gift ideas, please contact our customer service team for assistance.
A: We offer a variety of gift ideas, including Japanese sake gift sets, personalized sake bottles, and sake-related accessories.
Q: Can I customize my gift?
A: Yes, we offer customization services for some of our gifts such as personalized sake bottles. Please check the product page for more information.
Q: Is gift wrapping available?
A: Yes, gift wrapping is available for an additional fee. You can select this option during checkout.
Q: Can I add a gift message?
A: Yes, you can add a gift message during checkout. We will include a card with your personalized message in the package.
Q: How do I send a gift to someone else's address?
A: During checkout, you can enter the recipient's address as the shipping address. Please make sure to double-check the address to ensure that the gift is delivered to the correct location.
Q: How do I track my gift order?
A: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package online.
Q: Can I cancel or modify my gift order?
A: Please contact our customer service team as soon as possible if you need to cancel or modify your gift order. We will do our best to accommodate your request, but it may not be possible if the order has already shipped.
Q: What is your return policy for gift orders?
A: Please check our return policy page for information on returns for gift orders. Some products may be eligible for returns, while others may not be due to their personalized or customized nature.
If you have any other questions or concerns about our gift ideas, please contact our customer service team for assistance.
Our Story
Saketime is a Japanese sake seller dedicated to sharing the rich culture of Japanese sake with the world. Our brand is built on professionalism, quality, and innovation, and we strive to create unique and excellent sake products that will delight our customers. Thank you for choosing Saketime. We hope you will enjoy our products as much as we enjoy making them.
Our Vision
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